Versand & Lieferungen

We ship worldwide with Sendle and Australian Post. If you are ordering to Australia, New Zealand, USA and UK you can just place your order through our checkout. If you want us to ship Sockies to other country, contact us for options and shipping costs.

All prices on our website are displayed in Australian dollars (AUD), and will be charged in Australian Dollars.

When we are gonna ship your Ocean Towel

If we have your selected Ocean Towel in stock, we will try to ship them the same or next business day. Unfortunately courier companies and post office don’t work during public holidays and weekends.

In case we don’t have your Ocean in stock it may take little bit longer because we have to produce them for you. Feel free to ask us.

How much the shipping costs – postage

Please, note that the shipping costs are estimates and the real shipping cost at checkout may vary from these below.

DESTINATION POSTAGE PRICE
Australia Standard
Free
Australia Express (if available) $15.00
New Zealand $20.00
USA $35.95
UK $39.95
Other Contact us

Shipping times estimates

We despatch Ocean Towel from Sydney, NSW, Australia.

DESTINATION SHIPPING TIME
Australia NSW Metro Area up to 2 business days
Australia NSW Country Area up to 5 business days
Australia outside NSW Metro Area up to 3-11 business days
Australia outside NSW Country Area varies according to destination
New Zealand 10-23 business days
USA 14-27 business days
UK 10-23 business days
Other contact us

Please, note that the shipping times are estimates only and the real shipping times may slightly vary from these above.

Lost or Damaged Goods

If goods is lost or damaged in transit, please contact us at info@oceantowel.com.au so we can investigate.
If you parcel arrives damaged, please contact immediately after receiving that.
In case you suspect your parcel getting lost, please, check your tracking details and wait 2-3 business days after estimated delivery time. If there is any confusion, feel free to contact us. 

Please refer to our website for return policy if you wish to make a return.

Pickups

We do not offer “Pickup”.

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